Shipping & Delivery Policy
We aim to deliver your Vastraranjaka sarees safely and reliably. This policy explains how orders are processed, shipped and delivered.
1. Order processing
Orders are processed after successful confirmation of full payment.
Our usual order processing time is [1–3 business days], excluding Sundays and public holidays. If an item requires additional preparation or has a different dispatch timeline, the estimated timeline will be communicated on the product page or at checkout.
2. Delivery timelines
Estimated delivery time after dispatch:
Within Bengaluru: [1-2 business days]
Other locations in India: [ 3-5 business days]
Remote locations: [4-8 business days]
These are estimates and may vary depending on the delivery address, courier service, weather, public holidays and other circumstances beyond our reasonable control.
The estimated delivery schedule for your order will be communicated during checkout or through your order confirmation.
3. Shipping charges
Free delivery pan India. International customers please reach out over email before ordering on the website.
4. Order tracking
Once your order is dispatched, we will share the tracking details through email, where tracking is available.
You may use the tracking link or contact us if you need assistance.
5. Delivery address and customer availability
Please ensure that your name, phone number, PIN code and complete delivery address are accurate when placing your order.
If a delivery attempt fails because the address is incomplete, the recipient is unavailable or the courier cannot contact the recipient, the courier may make another attempt or return the parcel to us.
Additional shipping charges for re-dispatch, where applicable, will be communicated to you before being charged.
6. Damaged or tampered packages
If the outer package appears damaged, opened or tampered with at delivery, please take photographs and, where possible, record the issue before opening it.
Contact us promptly at contact@vastraranjaka.store or WhatsApp at 9789036410 with your order number and supporting details.
7. Delayed or undelivered orders
If your order has not arrived within the estimated delivery period, please contact us. We will coordinate with the courier and provide an update.
If an order is not delivered within the stated delivery schedule, we will work with you to resolve the matter in accordance with applicable law and our Refund & Cancellation Policy.
8. Delivery coverage
We currently deliver to pan India. International Customers please reach out over Email before confirming the order. Serviceability will be confirmed at checkout.